Professional Sessions
Seasoned leaders and those new to the role will benefit from this workshop. Participants will discover the positive returns on investment by including agility, empathy, cultural sensitivity, and diversity into their leadership toolkit.
Professionalism by Generations
Workplace expectations vary between generations. This workshop is designed to highlight some of the challenges that can create hostile workspaces when differing opinions regarding acceptable conduct collides.
How long did it take to decide whether the position you accepted was career enhancing or a carefully spun web of interviews? Day One is when many new hires make the decision to return to the job market. Why? They quickly realize they are on boarding with a company that used mission, vision, and values statements as a marketing tool, not an accurate portrayal of business conduct.
This training examines key organizational missteps that often send new hires looking for the exit sign before the benefits package is processed. It also covers practical ways to strengthen employee commitment to an organization and embrace their decision to remain well into the future.
Customer service hinges on mastering soft skills. The training is currently offered in-person or as an online course. Participants will discover how to:
– Recognize the effects of multitasking on customer relations
– Identify polite but rude behaviors
– Minimize actions that can be interpreted as biased
– Clarify the role of interpersonal skills on performance and community relations.
– Identify internal & external customers
Construct an allegiance between silos and island parties who have vested interests in the goals important to you.
This session is for those:
- Avoiders of conflict who accept less than you deserve.
- Frustrated with outcomes you’ve compromised to achieve.
- Allow others and their competitive natures to create hostility in your relationships.
- Confused about your conflict management style.
- Need tools to increase your courage & restructure your situational outcomes.
When asked if they are self aware, most people will answer affirmatively. Some might even stress the magnitude but, many cannot explain exactly what that means in terms of their actions or lack thereof.
This workshop examines the (5) tenets of the emotional construct designed to uncover the interconnectivity of empathy, self-regulation, social skills, self-awareness, and motivation. The impact of emotional intelligence is significant in teamwork, attitude, attentiveness, and other areas of life that can be enhanced based on how well we balance and perceive our emotions in congruence with those of others.
Personal Sessions
This training session is designed around a simple question. “Does your confident beautiful show?” Elevating your confidence elevates your voice. The tools and inquiries explored will amplify how beautiful confidence can be because it is ageless, size-less, colorless, & timeless. Logon in your clear lip balm or purple glitter lipstick as we identify ways to use confidence to make your own beautiful!
This session is for you if:
- Your confidence app “reroutes” at all the wrong times
- Your beautiful confidence needs to be activated
- Emotional triggers are sabotaging your confidence
- “Great job” never results in promotion.
- Your contributions are automatically minimized in high profile settings
- Personal relationships are disregarding the “no trespassing” signs.
- Frequent microaggressive behaviors disguised as “unconscious” disrupt your work environment.
Forgiveness is a heavy thing. It is difficult for us to forgive others, but it’s almost unbearable to forgive ourselves. There are mistakes we say we will “take to our graves”, but we walk through life as dead people until that time. We survived our experiences and choices for a reason. Act like it!
This session is an extension to the “Make My Own Beautiful” collection. It is designed around one simple question, “Have you granted yourself forgiveness?” We will unpack what that burden means to so many by:
- Realizing we need to start internally
- Weighing the cost of the imbalance within the ledgers of our spirit
- Acknowledging we are allowed to seek a path from darkness to daylight
- Embrace the concept of letting “it” go.
Identify steps to find the balance between sick and tired & overdrive while addressing current professional and personal relationship needs.
Define the essence of your life by establishing boundaries to support your current and future value, not your past.
Address the acts of avoidance and stagnation that keep us gridlock in place and not moving forward to the goals in our lives.
Use the tenets of emotional intelligence to recognize when personal initiatives may interfere with harnessing the power of connectivity.
Generational Sessions
Discover strategies to overcome defeatist mindsets and negative thinking despite limited resources and familial conflicts.
Develop strategies to reconfigure messages based on the receiver and sender when generations differ to reduce frustration and complete breakdowns in communication.
Use the tenets of emotional intelligence to recognize when personal initiatives may interfere with harnessing the power of connectivity.
($199.97 value)
We work with individuals and small groups. Contact for plans & pricing.
Contact via email refilledglasses@gmail.com